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Flason Standard Warranty For New Equipment


New equipment sold by FLASON is warranted for periods of either one or two years, depending on product category from the date of machine shipped.

Items covered:

1.   All parts for a period of one year, excluding consumable accessories replacement and the parts of routine maintenance for, like. nozzles, belts, filters, heater, etc.

2.   Flason offers warranty for a period of TWELVE (12) months against device failure and defects on materials or parts of the equipment. (Travel to location and related expenses are customer's responsibility)

3.   Phone/email/remote assitance Technical support to all our customers.

4.   Prior to scheduling an on-site service request, attempts will be made to correct the problem via email, phone and/or online diagnostics.

Items not covered:

1.   damage by misuse, abuse, or use of equipment for other than its designated purpose.

2.   damage by self install without professional

3.   damage by reinstallation of equipment.

4.   damage caused by unauthorized servicing (including upgrades orexpansions) performed on the equipment without prior confirmation by 1Clicksmt

5.   Repairs caused by installation or removal of devices not provided or authorized by 1Clicksmt.

6.   Repairs necessitated by accident, power failure or surge, fire, water, wind, lightning or other natural disasters.

Notes:

  If your item has been damaged in transit or become faulty in warranty period, please email us with pictures and serial No.to show the problem

   We can offer local on-site service in Euope,USA and neighboring.

   Warranties are non-transferable.

Flason Out-of-Warranty Service

Flason provides a variety support options that allow you to continue to receive support, even after warranty for product has expired.

On-site Service

  For locations of world wide.

  Travel and related expenses is paid.

   All replacement parts are paid.

Technical and spare parts Support

  We can ship replacement parts for your original equipment.

   We have stock of parts,even if we don't have it in stock we can make it in the shortest time.

  All PLC Programs,Operation softwares is free to offer.

Flason Used Equipment Follow-up Service

Flason stands by its products with the availability of excellent and continuous support throughout the lifetime of its equipment. We applies to our equipment purchased used from other sources and is applicable exclusively to our following equipment: Selective Soldering Machine, reflow ovens, stencil printers,Soldering Robot,PCB Handling machine and Wave Solder Machines.

Technical support available for one year by email and/or phone during normal weekday business hours.

Email and Technical Phone support is a dedicated service provided by the Flason Service Team.

Flason Electronic Co.,ltd provide a full smt assembly line solutions, including SMT reflow ovenwave soldering machinepick and place machinesolder paste printerPCB loaderPCB unloaderchip mounterSMT AOI machineSMT SPI machineSMT X-Ray machineSMT assembly line equipmentPCB production Equipment smt spare parts etc any kind SMT machines you may need, please contact us for more information: wechat whatsapp:008613691605420, Skype: flasonsmt, Email: sales@flason-smt.com


FAQ

1) This is the first time I use this kind of machine, is it easy to operate?

There is English manual or guide video that show you how to use machine.

If you still have any question, please contact us by e-mail / skype/ phone /trademanager online service.

2) If machine have any problem after I receive it, how can I do ?

Free parts send to you in machine warranty period.

If the part is less than 0.5KG, we pay the postage.

If it exceeds 0.5KG, you need to pay the postage.

3) MOQ ?

1 set machine, mixed order is also welcomed.

4) How can I buy this machine from you? ( Very easy and flexible !)

A. Consult us about this product on line or by e-mail.

B. Negotiate and confirm the final price , shipping , payment methods and other terms.

C. Send you the proforma invoice and confirm your order.

D. Make the payment according to the method put on proforma invoice.

E. We prepare for your order in terms of the proforma invoice after confirming your full payment.

And 100% quality check before shipping.

F.Send your order by air or by sea.

5)Why choose us ?

A. Gold supplier on Alibaba !

B. Trade assurance to US$54,000 !

C. Best price & Best shipping & Best service !


Contact information



CONTACT US

Contact: Andrey

Phone: 13691605420

Tel: 0755-85225569

Email: sales@flason-smt.com

Add: Flason Industry park Shajing Town Baoan district shenzhen China 518104